1.RIGHT TO HEALTH CARE AND HUMANE TREATMENT
You have the right to receive considerate, respectful and compassionate care in a safe setting regardless of your age, gender, race, national origin, religion, sexual orientation, gender identity, or disabilities.
2. CARE DECISION MAKING
Whenever possible, you have the right to be treated at a hospital of choice and to be referred to a consultant of choice.
3. ADEQUATE INFORMATION & CONSENT
You have the right to give or refuse consent for medical care or recommended treatment to the extend permitted by law. However, in refusing treatment, you will have to accept the responsibility for any medical consequences resulting from your decision.
4. RIGHT TO ACCEPTABLE SAFETY
Before any treatment or investigation, you have the right to a clear, concise explanation in lay terms of the proposed procedure and of any available alternative procedure.
You have the right to know the name and title or professional status of individuals providing services & care.
6. HEALTHY AND SAFETY ENVIRONMENT
You have the right to receive care in a safe environment free from all forms of abuse, neglect, or mistreatment.
7. CONFIDENTIALITY AND ACCESS TO RECORD
You have the right to expect that all communication / records about care will remain confidential.
You have the right to an itemized bill and to have this explained.
9. HEALTH EDUCATION
You have the right to seek and obtain advice with regards to promotive, preventive and curative medicine, and rehabilitation to maintain or regain good health and a healthy lifestyle.
10. REDRESS OF GRIEVANCES
You have the right to access to appropriate grievance redressal mechanisms.